1The service
SHABAB WHATSAPP is a WhatsApp Business Platform (Cloud API) service by SHABAB BUSINESS SOLUTIONS LLC (brand: SHABAB INFOTECH), City Park Business Center, M Floor, Al Khuwair, Muscat, Sultanate of Oman. A business connects its own WhatsApp Business number and uses our inbox, templates, campaigns, chat bots and API. Using the service means you accept these terms and our Privacy Policy.
2Fair use and Meta rules
- You must follow the WhatsApp Business Messaging Policy, the WhatsApp Commerce Policy and Meta’s terms.
- Send marketing messages only to people who agreed to receive them (opt-in). Respect “STOP” at once.
- No spam, no illegal, misleading or harmful content, no messages that break the laws of Oman.
- Keep your logins and API keys secret. You are responsible for messages sent with them.
3Fees
Prices are agreed with each business (prepaid packages or monthly billing) in Omani Rial (OMR), plus 5% VAT. Meta’s own WhatsApp charges may be included or billed as agreed. Prepaid messages expire at the end of their period.
4Your number and your data
Your WhatsApp number and your chat data stay yours. You can disconnect at any time (see Data deletion). Meta may limit or block a number for quality reasons; we cannot control Meta’s decisions.
5Availability and liability
We work hard to keep the service running, but we cannot promise it is never interrupted (for example Meta or internet outages). We may suspend accounts that break these terms. To the extent the law allows, our liability is limited to the fees you paid in the last 3 months.
6Law and contact
These terms are governed by the laws of the Sultanate of Oman; the courts of Muscat have jurisdiction.